Garrett Sutton - The Toxic Client - Little, Brown Book Group

Time remaining

  • -- days
  • -- hours
  • -- minutes
  • -- seconds

The Toxic Client

Knowing and Avoiding Problem Customers

By Garrett Sutton
Read by Garrett Sutton

  • CD-Audio
  • £18.99

Not Every Client is a Good Client!

In that first flush of life as business owners, we often say "yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters.

But after a while we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic -- they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers.

To succeed in business you must learn how to know and avoid the Toxic Client. With useful stories everyone can relate to this audiobook will show you how to handle the problem customers.

Biographical Notes

GARRET SUTTON, Esq. is the bestselling author of Start Your Own Corporation, Loopholes of Real Estate, Finance Your Own Business, and seven other books. His firm, Corporate Direct, has formed thousands of corporations and LLCs for clients from around the world.

  • Other details

  • ISBN: 9781478935346
  • Publication date: 29 Dec 2016
  • Page count:
  • Imprint: Hachette Audio US
Center Street

Intentional Living

John C. Maxwell
Authors:
John C. Maxwell
Running Press Mini Editions

Wisdom from Rich Dad, Poor Dad

Robert Kiyosaki
Authors:
Robert Kiyosaki

A mini abridgement of the #1 Personal Finance book of all time, Wisdom from Rich Dad Poor Dad tells the story of Robert Kiyosaki and his two dads,his real father and the father of his best friend, his rich dad,and the ways in which both men shaped his thoughts about investing. You don't need to earn a high income to be rich,find out the difference between working for money and having your money work for you.

Hachette Audio US

Finance Your Own Business

Garrett Sutton, Gerry Detweiler
Authors:
Garrett Sutton, Gerry Detweiler
Hachette Audio US

Rich Dad Advisors: Loopholes of Real Estate

Garrett Sutton, Robert T. Kiyosaki
Authors:
Garrett Sutton, Robert T. Kiyosaki

Loopholes of Real Estate is for the first time as well as seasoned investors. It reveals the legal and tax strategies used by the rich for generations to acquire and benefit from real estate investments. The audiobook clearly identifies how these loopholes can be used together to maximize your income and protect your investments.

Hachette Audio US

Rich Dad's Advisors: Run Your Own Corporation

Garrett Sutton
Authors:
Garrett Sutton

"I've set up my corporation. Now what do I do?" All too often business owners and real estate investors are asking this question. They have formed their protective entity - be it a corporation, LLC or LP - and don't know what to do next. Run Your Own Corporation provides the solution to this very common dilemma. Breaking down the requirements chronologically (i.e. the first day, first quarter, first year) the audiobook sets forth all the tax and corporate and legal matters new business owners must comply with. Written by a Rich Advisor Garrett Sutton, Esq. who also authored the companion edition Start Your Own Corporation, the audiobook clearly identifies what must be done to properly maintain and operate your corporation entity. From the first day, when employer identification numbers must be obtained in order to open up a bank account, to the fifth year when trademark renewals must be filed, and all the requirements in between, Run Your Own Corporation is a unique resource that all business owners and investors must have.

Hachette Audio US

Rich Dad's Advisors: Start Your Own Corporation

Garrett Sutton
Authors:
Garrett Sutton
Hachette Audio US

Rich Dad's Advisors: Writing Winning Business Plans

Garrett Sutton
Authors:
Garrett Sutton
Hachette Audio US

Rich Dad's Advisors: The ABCs Getting Out Of Debt

Garrett Sutton
Authors:
Garrett Sutton
Running Press Mini Editions

Think Like a Champion

Donald Trump, Meredith McIver
Authors:
Donald Trump, Meredith McIver
Basic Books

Simplicity

William Jensen
Authors:
William Jensen

Drawing from a study of over 2,500 people in 460 companies, Simplicity has been hailed as " a breakthrough in the design of understanding," a book that "outlines the future of leadership." It's a powerful guide to working smarter, not harder, and, in the process, creating more flexible and productive organizations, more compelling experiences for customers, and more fulfilling work for everyone.

Basic Books

E-leader

Robert Hargrove
Authors:
Robert Hargrove

Today every business is an e-business, and whether you are selling golf outings over the Internet or manufacturing the carts, there is no escaping the fact that every aspect of organizational design is profoundly affected by the new rules of the electronic economy. What many people and organizations overlook, however, is the degree to which these new rules are requiring a fundamentally different style of leadership. In E-Leader , Robert Hargrove identifies the new mindset and skills that leaders must develop in order to thrive in a world where wealth is built on relationships and experiences, not products or even technology. The old model of leader as "steward," protecting the company's brands and assets, is being replaced by a model of leader as "entrepreneur," searching constantly for new sources of wealth creation establishing creative ventures with suppliers, distributors, and even competitors and discovering new ways to attract, retain, and nurture talent- all at the speed of light. E-Leader captures the energy of the mavericks who are redefining leadership on the electronic frontier and shows managers in all types of organizations how to manage for the future, not for the past or even the present.

Basic Books

Effective Communication Skills For Scientific And Technical Professionals

Harry E. Chambers
Authors:
Harry E. Chambers

Flatter, more collabourative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.

Basic Books

The Workplace Law Advisor

Anne Covey
Authors:
Anne Covey
Basic Books

The New Corporate Cultures

Allan A. Kennedy, Terrence E. Deal
Authors:
Allan A. Kennedy, Terrence E. Deal
Basic Books

Power And Prosperity

Mancur Olson
Authors:
Mancur Olson

Why do some economies do better than others? How does society encourage the kind of market economy that generates continually increasing incomes? How do particular styles of government affect economic performance? World-renowned economist Mancur Olson tackles these questions and others in what will surely be regarded as his magnum opus. Olson contends that governments can play an essential role in the development of markets. Reliable enforcement of private contracts and protection of individual rights to property depend on governments strong enough not to undermine them. His exploration of "market-augmenting governments" will stand as a cutting-edge work on economic growth and provide a useful framework in which to consider the Asian financial crisis and its aftermath. As Susan Lee noted in Forbes, "his pioneering insights might have won a Nobel Prize for Olson had he lived a bit longer."

Basic Books

The Problem Solving Journey

Chris Hoenig
Authors:
Chris Hoenig
Basic Books

Chuck Jaffe's Lifetime Guide To Mutual Funds

Charles Jaffe
Authors:
Charles Jaffe

encyclopaedic in its scope yet easy-to-use, this mutual-fund "owner's manual" is a one-stop resource for anyone who wants to go beyond the basics and start planning long-term, profitable fund investments. Breezy, readable, and organized into manageable mini-chapters, it will prove indispensable for investors with all levels of financial experience and knowledge. Syndicated columnist Chuck Jaffe is an idea coach to the ins and outs of mutual-fund ownership, from buying and selling funds to passing them on to heirs. He cuts through the clutter that confuses many investors and costs them money.

Basic Books

All Hat And No Cattle

Chris Turner
Authors:
Chris Turner
Basic Books

Organizational Learning, Performance And Change

Ann Maycunich, Jerry W. Gilley
Authors:
Ann Maycunich, Jerry W. Gilley

Organizational Learning, Performance, and Change presents the most current theoretical frameworks and practical applications in the field of human resource development. Drawing from the authors' pioneering research, this book offers the most comprehensive treatment of HRD theory and practice available, providing educators and practitioners alike with a rigorous approach to analyzing and launching successful HRD programs.

Basic Books

Human Resource Development

Edward Scannell, Les Donaldson
Authors:
Edward Scannell, Les Donaldson

Human Resource Development, 3rd Edition, is the revised and expanded version of a book that has helped launch many successful training careers.With a clear and concise blending of learning theory and field-tested procedures, Human Resource Development provides an up-to-date self-development guide for the new trainer,and a handy reference for the seasoned professional. Donaldson and Scannell offer a comprehensive, step-by-step introduction to the field and provide tips and techniques useful in a wide variety of training situations. The book systematically develops the skills necessary to design and conduct successful training programs.This second edition addresses the expanding role and resources of today's trainer. In a new overview of computer-based instruction, the authors introduce this medium, weigh training needs and costs against potential benefits and applications, and discuss the design features of effective interactive programs. The authors also re-emphasize the mastery of good platform skills, detailing the four-step process for developing interesting and informative presentations. An entire chapter is now devoted to the role and skills of the trainer as facilitator. Human Resource Development also covers: