We have updated our Privacy Policy Please take a moment to review it. By continuing to use this site, you agree to the terms of our updated Privacy Policy.

Deborah Tannen looks at the role played by talk ‘from 9 to 5’, focusing in particular on the differing conversational rituals that typify men and women. Those common among men involve opposition such as banter, joking and playful put-downs; common among women are ways of maintaining the appearance of equality, avoiding boasting and downplaying authority. Arguing that no one style is superior, Tannen shows that when conventions are taken literally, there are negative results for both sides. She illuminates the different ways men and women make decisions, ask for information and delegate. Then shows how these styles affect how we are judged in the workplace. Talking from 9 to 5 is a brilliantly incisive book that offers powerful new ways of understanding what’s really going on at work.

Reviews

Both men and women will be fascinated
DAILY MAIL
Absolutely worth a look
COSMOP0LITAN
Many types of reader should benefit from this book. It should be required reading for managers; one of Ms Tannen's most telling points is that failures in communication at work can do more to mar careers and cause personal unhappiness- they can cripple a
NEW YORK TIMES BOOK REVIEW
A wise book. She brings to light valuable nuances on a subject that many of us no doubt thought we were familiar with
INDEPENDENT