By Eric Dezenhall
In boxing terms, a tough-looking fighter who can't take a punch is said to have a 'glass jaw,' and so it is these days with targets of controversy. Down the rabbit hole of scandal, the weak are strong, the strong are weak. GLASS JAW is a manifesto for these times, written by crisis management warhorse Eric Dezenhall who has spent three decades inside of some of the most intense controversies in recent memory.In the digital age of 24/7 news, information is easily acquired and quickly spread, and this has changed the fundamental nature of controversy, rendering once mighty organisation and individuals powerless against scandal. Think Toyota, Susan G. Komen, Tiger Woods, Paula Deen, Penn State and Joe Paterno, BP, the Duke Lacrosse players, Lance Armstrong, Manti Te'o and Anthony Weiner. Here Dezenhall defines this new reality where information moves at the speed of light and reputations are tarnished ever faster. In GLASS JAW, he analyses controversy and scandal from the perspective of the truth-telling crisis management veteran to demystify the paper tiger 'spin' industry, offering lessons learned, crucial corrective measures, and counterintuitive insights, such as:· How there really is no getting ahead of a bad story· The art of public apology· Why a crisis is not an opportunity and Hemingway's Old Man and the Sea is the I Ching of crisis management (because the old man survived and nothing more) · The problem with 'getting it all out there' and The Nixon Fallacy: if only he had just said 'I screwed up,' the whole thing would have gone away - not a chance· Why are you the enemy: the self sabotage of technology, cameras, tweets and emails.
Girl On Top
By Nicole Williams
Nicole Williams combines The Rules with Leadership Principles from Attila the Hun and turns twenty of the most tried-and-true dating rules into a handbook for getting, keeping, and moving ahead in the job you want. Williams, a newly divorced career coach, brushed off her dating skills and set out to look for Mr. Right when she realized that 'the Rules' for dating have another important application: young professional women's careers. Women are as familiar with the rules of dating as men are with the rules of the game. By using a metaphor that's as natural to women as breathing, Williams makes managing one's career simple.Lively, surprising, and above all, practical, GIRL ON TOP is a must-have for those who keep the corner office in their sights.
By Barbara Cassani, Kenny Kemp
Barbara Cassani set up the no-frills airline GO for British Airways. She was a rare breed. A female airline chief executive who believed in doing things differently. Her European low-cost operation was launched in May 1998 with £25 million backing and within three years she took it into profit. Riding high, she led a management buy-out from BA, supported by the venture capitalist outfit 3i. They paid £110 million for the airline. Yet, less than a year later the venture capital group - battered by a falling stock market - had a chance to cash in their chips. GO was sold to arch-rival easyJet for an astonishing £374 million.At at time when the airline industry is of great interest to the public as well as being in flux, this fast-paced read gives a fascinating insight into how to create a successful company with limited resources in such a short space of time. GO: AN AIRLINE ADVENTURE is filled with real characters overcoming the odds to achieve great things and shows the remarkable vision and talent of the author, Barbara Cassani.