By Elizabeth Stokoe
We spend much of our days talking. Yet we know little about the conversational engine that drives our everyday lives. We are pushed and pulled around by language far more than we realize, yet are seduced by stereotypes and myths about communication.This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically. Elizabeth Stokoe, a social psychologist, has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her own research, and that of other conversation analysts around the world. Through numerous examples from real interactions between friends, partners, colleagues, police officers, mediators, doctors and many others, you will learn that some of what you think you know about talk is wrong. But you will also uncover fresh insights about how to have better conversations - using the evidence from fifty years of research about the science of talk.
Tea By The Nursery Fire
By Noel Streatfeild
Emily Huckwell spent almost her entire life working for one family. Born in a tiny Sussex village in the 1870s, she went into domestic service in the Burton household before she was twelve, earning £5 a year. She began as a nursery maid, progressing to under nurse and then head nanny, looking after two generations of children. One of the children in her care was the father of Noel Streatfeild, the author of Ballet Shoes and one of the best-loved children's writers of the 20th century. Basing her story on fact and family legend, Noel Streatfeild here tells Emily's story, and with her characteristic warmth and intimacy creates a fascinating portrait of Victorian and Edwardian life above and below stairs.