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Business Etiquette For The 21St Century

By Lynne Brennan, David Block
Authors:
Lynne Brennan, David Block
The fast pace of today's business world involves constant new challenges - meeting new people, international travel, conferences and entertaining, and the need to represent your company in a variety of situations. If you don't know what to do, you can quickly feel nervous and stressed, perform inappropriately and jeopardise your opportunities of business success. Business Etiquette for the 21st Century shows you what to do - and what not to do. Discover how to: Maximise your image and make the best impression at all times; Learn the correct codes of behaviour for your workplace; improve your communication skills in person, by phone, email and letter; Boost your social skills so that you will be able to build contacts and get the best from any social or business occasion; Communicate effectively with your peers and managers and improve your career prospects; Run and participate in meetings effectively; Understand and respect the differences in culture and etiquette around the world

The Business Romantic

By Tim Leberecht
Authors:
Tim Leberecht
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Change Anything

By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
Authors:
Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
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Looptail

By Bruce Poon Tip
Authors:
Bruce Poon Tip
Looptail is Bruce Poon Tip's extraordinary first-person account of his entrepreneurial instincts to start and develop G Adventures, the highly successful international travel adventure company - and along the way he reveals his unusual management secrets that not only keep his employees fully engaged and energized but also keep his customers extremely happy.His unique appraoch has worked in marvellous ways. Poon Tip has created an entirely new and refreshing approach to management. For example, there is no CEO at G Adventures - instead, every employee is a CEO, empowered to make instantaneous decisions to help clients on the spot. But while there's no CEO, there is a company Mayor, who take the pulse of corporate morale. There's no HR department - but there is a Talent Agency and company Culture Club.It hasn't always been easy to try to balance his desire for a socially responsible company along with the desire to generate profits. But thanks to Poon Tip's vision, G Adventures has floruished and has done its best to maintain its looptail approach. In short, it's been an extraordinary ride, and in many ways G Adventures is at the vanguard of what modern-day companies are beginning to look like.
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Make Change Work for You

By Scott Steinberg
Authors:
Scott Steinberg
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Making Conflict Work

By Peter T. Coleman, Robert Ferguson
Authors:
Peter T. Coleman, Robert Ferguson
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The Practitioner’s Guide To User Experience Design

By Luke Miller
Authors:
Luke Miller
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The Practitioner’s Guide To Product Management

By Jock Busuttil
Authors:
Jock Busuttil
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Relax Into Wealth

By Alan Cohen
Authors:
Alan Cohen
In RELAX INTO WEALTH, Alan Cohen probes the intrinsic link between passion, authenticity, and prosperity-and discovers the unexpected truth: nothing pays like being yourself. The result of the modern, information age has been depersonalisation; as the success of the Chicken Soup for the Soul series has illustrated, readers are becoming more and more concerned about how to lead a spiritually meaningful life while living in a material world. Cohen brings contemporary principles of wealth to life through true stories of the successful people he has encountered; from renowned celebrities to Midas-touch entrepreneurs, bus-drivers to burgeoning artists. In this uniquely people-driven finance book, Cohen dispenses with cut-throat business techniques and focuses on the heart, faith and vision needed to overcome fear, peer pressure and limiting beliefs in order to be successful. The book's stories, principles, ideas and exercises will help readers to see what is uniquely valuable in themselves and use inner talent as a springboard to riches.

The Rule Breaker's Book of Business

By Roger Mavity
Authors:
Roger Mavity
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Smart Change

By Art Markman
Authors:
Art Markman
Every day millions of people log onto Facebook to connect with friends. Each time we do this we are creating and reinforcing habits. We have routines for checking news from friends, looking up birthdays and family updates. When the interface of Facebook was changed in 2011 there was widespread condemnation. We are, in short, creatures of habit. Habits may help us to carry out our daily routine but they often cause us trouble, from unhealthy eating and smoking, to poor study skills and work routines. We've all experienced that endless frustration when we try to kick a bad habit. The frustration you have now will soon be over. Premier cognitive scientist Art Markman draws on all the latest scientific research to help you succeed in beating those bad habits. With the help of Smart Change, not only will you be able to understand just how habits are formed and maintained but you will be equipped with 5 essential tools to help you change your behaviour for the better and, what's more, influence the behaviour of others at work and at home.
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