Christine Porath - Mastering Civility - Little, Brown Book Group

Time remaining

  • -- days
  • -- hours
  • -- minutes
  • -- seconds

Mastering Civility

A Manifesto for the Workplace

By Christine Porath

  • Paperback
  • £12.99

From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility.

Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately incivility cuts the bottom line.

In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Biographical Notes

Christine Porath is Associate Professor of Management at the McDonough School of Business at Georgetown University. Porath travels the world working with leading organizations such as Google and the International Monetary Fund to help them solve the vexing problem of incivility.

  • Other details

  • ISBN: 9781478947899
  • Publication date: 29 Dec 2016
  • Page count: 240
  • Imprint: Grand Central Publishing
Sphere

The Post-Natal Depletion Cure

Dr Oscar Serrallach
Authors:
Dr Oscar Serrallach

It's all too common to hear new mums talk about 'baby brain' and extreme fatigue. But what if it wasn't the physical toll of giving birth, breastfeeding or chasing a toddler that was sapping your strength? What it if was something deeper? Dr. Oscar Serallach has spent his medical career witnessing women fail hormonally, nutritionally and emotionally to get back on their feet after having a baby. The true cause? A syndrome he calls postnatal depletion. THE POSTNATAL DEPLETION CURE is the first book to name the syndrome and to offer a practical programme to help mothers replenish their bodies after having a baby. The book includes a comprehensive guide to the nutrients women need to enhance organ function and balance hormones, along with advice on how to maintain a healthy diet and exercise routine and get necessary rest, despite the demands of motherhood. Filled with prescriptive takeaways and many success stories, THE POSTNATAL DEPLETION CURE will help mothers be the best they can be physically and emotionally.

Piatkus

Ask a Manager

Alison Green
Authors:
Alison Green
PublicAffairs

The Smartest Places on Earth

Antoine van Agtmael, Fred Bakker
Authors:
Antoine van Agtmael, Fred Bakker

Antoine van Agtmael coined the term "emerging markets" and built a career and a multibillion-dollar investing firm centered on these surging economies that would, over time, supplant the West as engines of wealth and prosperity. The trend held for decades, but a few years ago van Agtmael and Alfred Bakker, a renowned European journalist, began seeing signs that the tide might be turning. For example, during a visit to an enormously successful chip company in Taiwan, the company's leaders told them that their American competitors were now eating their lunch. And Taiwan was not the only place giving them this message.Thus began a remarkable two-year journey to reassess the conventional wisdom that the United States and Europe are yesterday's story and to determine whether there something profound is happening that points the way to the creation of the next economy. In The Smartest Places on Earth, van Agtmael and Bakker present a truly hopeful and inspiring investigation into the emerging sources of a new era of competitiveness for America and Europe that are coming from unlikely places--those cities and areas once known as "rustbelts" that have, from an economic perspective, been written off. Take Akron, Ohio, whose economy for decades was dependent on industries such as tire manufacturing, a product now made cheaply elsewhere. In Akron and other such communities, a combination of forces--including visionary thinkers, government initiatives, start-ups making real products, and even big corporations--have succeeded in creating what van Agtmael and Bakker call a "brainbelt." These brainbelts depend on a collaborative work style that is unique to the societies and culture of America and Europe, since they involve levels of trust and freedom of thinking that can't be replicated elsewhere. They are producing products and technologies that are transforming industries such as vehicles and transportation, farming and food production, medical devices and health care.For several decades, American and European industry focused on cost by outsourcing production to those emerging markets that can make things cheaper. The tide has now turned toward being smart, as van Agtmael and Bakker report, and the next emerging market, may, in fact, be the West.

Basic Books

Designing Reality

Neil Gershenfeld, Alan Gershenfeld, Joel Cutcher-Gershenfeld
Authors:
Neil Gershenfeld, Alan Gershenfeld, Joel Cutcher-Gershenfeld
Hachette Audio

Good Boss, Bad Boss

Robert Sutton
Authors:
Robert Sutton

From the New York Times bestselling author of The No Asshole Rule'I am frequently asked, "Tom, my brother/sister/friend is taking on a new leadership role. What should they read?" I always respond the same way, by recommending one and only one book: Bob Sutton's Good Boss, Bad Boss' - Tom Peters, New York Times bestselling author of In Search of Excellence.Good Boss, Bad Boss was inspired by the thousands of emails, calls and conversations that Robert Sutton received after publishing his bestseller The No Asshole Rule - he found that most of the stories and cries for help he received revolved around one central figure in every workplace: THE BOSS.Sutton's subsequent research showed that the success of every boss depended heavily on how well (or badly) they managed those they worked with and in Good Boss, Bad Boss he demonstrates this by weaving together the best psychological and management secrets with true stories, to reveal the mindset and moves of the best bosses, and contrasts them with the behaviour of the worst.If you want to understand how the best bosses think and act so that you can get better at your job or find a better boss to work for, Good Boss, Bad Boss has all the answers.

Robinson

Good For Nothing

Abigail Marsh
Authors:
Abigail Marsh

Titled The Fear Factor in the USA'A riveting ride through your own brain' - Adam Grant, New York Times bestselling author of OriginalsIf humans are fundamentally good, why do we engage in acts of great cruelty? If we are evil, why do we sometimes help others at a cost to ourselves? Whether humans are good or evil is a question that has plagued philosophers and scientists for as long as there have been philosophers and scientists.Many argue that we are fundamentally selfish, and only the rules and laws of our societies and our own relentless efforts of will can save us from ourselves. But is this really true? Abigail Marsh is a social neuroscientist who has closely studied the brains of both the worst and the best among us-from children with psychopathic traits whose families live in fear of them, to adult altruists who have given their own kidneys to strangers. Her groundbreaking findings suggest a possibility that is more optimistic than the dominant view. Humans are not good or evil, but are equally (and fundamentally) capable of good and evil.In Good for Nothing Marsh explores the human capacity for caring, drawing on cutting edge research findings from clinical, translational and brain imaging investigations on the nature of empathy, altruism, and aggression and brings us closer to understanding the basis of humans' social nature.'You won't be able to put it down' - Daniel Gilbert, New York Times bestselling author of Stumbling on Happiness'[It] reads like a thriller... One of the most mind-opening books I have read in years' - Matthieu Ricard, author of Altruism

Center Street

The Power of Significance

John C. Maxwell
Authors:
John C. Maxwell
Hachette India

Boom Country?

Alan Rosling
Authors:
Alan Rosling

In Boom Country, Alan Rosling, entrepreneur and strategic advisor in India for over 35 years, explores an unmistakeable and profound change that is underway in the Indian business landscape. A fresh wave of enterprise and start-ups; rapid advancements in technology; government reform; and recently developed pools of risk capital, he holds, are contributing increasingly to a massive expansion in new business - all of it underpinned by a deep social change, a willingness to 'do things differently', especially among the young. Drawing upon his own experiences and more than 100 interviews with Indian entrepreneurs - representing traditional leading business houses (Tata, Mahindra, Birla and Godrej), established first-generation entrepreneurs (Sunil Mittal, Kishore Biyani and Narayana Murthy, among others) and new-generation start-ups (including Sachin Bansal, Bhavish Aggarwal and Vijay Shekhar Sharma) - as well as forces of the government, Rosling provides an incisive and in-depth analysis of the opportunities and challenges, both traditional and contemporary, of doing business in India. Yet, the growing uncertainty of global trends and India's own record of under-performing despite its massive potential, lead him to one vital question : Can the current upsurge in entrepreneurial activity - imperfect and early as it may be - really reshape India's economy and propel it towards becoming a true boom country for new enterprise?

Center Street

Slam-Dunk Success

Byron Scott, Charles Norris, Jon Warech
Authors:
Byron Scott, Charles Norris, Jon Warech

Charles Norris and Byron Scott have seen it all during their years in the boardroom and on the court. Scott has played alongside the likes of Magic Johnson, Kareem Abdul-Jabbar, and James Worthy, and coached stars such as Kobe Bryant, Chris Paul, and Kyrie Irving. Norris traveled the world through his years in the bottled water and consumer food product industries, led an employee base of 2,500+ people, restructured companies from the ground up, and battled executives on behalf of the blue-collar worker. In each of their respective fields, Scott and Norris have corralled egos, led from every position, created chemistry, and survived the many highs and lows to get to where they are today.In SLAM-DUNK SUCCESS, Scott and Norris share their epiphany that there is only one set of rules to success in life. If you want to be an NBA champion or an all-star in the boardroom, you will likely live by the same core values. The authors divulge their secrets to success in SLAM-DUNK SUCCESS, from leadership tactics to handling tough decisions to confidence building and motivation - they provide a game plan for life based on their individual, yet similar experiences.SLAM-DUNK SUCCESS brings together two very different worlds and shows that the concepts behind solid leadership are the same in any arena. Life isn't about small victories, it's about figuring out what's blocking you from greatness and finding a way to be a champion. This book is Byron Scott and Charles Norris' way of asking, "How can we help?"

Hachette Books

A Generation of Sociopaths

Bruce Cannon Gibney
Authors:
Bruce Cannon Gibney

We are living in a time when it has become fashionable to question the American Dream and to proclaim the end of American exceptionalism (though it's not clear what that is or was). It's Reagan's, Bush's, Clinton's, Bush's, Obama's fault that social security is under threat, government spending on healthcare remains unfunded, roads and bridges are cracking, interest hovers at zero, real job and wage growth have disappeared. Both political parties get blamed. But who make up these parties' constituencies, those who have wielded power for over 30 years? Baby boomers.Styled as a polemic, A GENERATION OF SOCIOPATHS argues for swift action to curtail the benefits that baby boomers have taken from other Americans, serving only their own needs at the expense of both the nation and future generations. Gibney outlines how our country, once at the brink of prosperity and peace, has been hijacked for the self-serving needs of those born of the Greatest Generation. Despite how stark that appears, the world is not zero sum; there is no reason that the improving international standard of living and economy must weigh in at the expense of our own. America currently stands at an intersection and must answer the decide whether to take steps to restore our infrastructure and make actual investments to the future or continue to fund an excessive lifestyle through debt.Exhaustively researched and passionately argued, A GENERATION OF SOCIOPATHS will become a landmark book about the American economy and policymaking.

Basic Books

Data for the People

Andreas Weigend
Authors:
Andreas Weigend

A long-time chief data scientist at Amazon shows how open data can make everyone, not just corporations, richerEvery time we Google something, Facebook someone, Uber somewhere, or even just turn on a light, we create data that businesses collect and use to make decisions about us. In many ways this has improved our lives, yet, we as individuals do not benefit from this wealth of data as much as we could. Moreover, whether it is a bank evaluating our credit worthiness, an insurance company determining our risk level, or a potential employer deciding whether we get a job, it is likely that this data will be used against us rather than for us.In Data for the People, Andreas Weigend draws on his years as a consultant for commerce, education, healthcare, travel and finance companies to outline how Big Data can work better for all of us. As of today, how much we benefit from Big Data depends on how closely the interests of big companies align with our own. Too often, outdated standards of control and privacy force us into unfair contracts with data companies, but it doesn't have to be this way. Weigend makes a powerful argument that we need to take control of how our data is used to actually make it work for us. Only then can we the people get back more from Big Data than we give it.Big Data is here to stay. Now is the time to find out how we can be empowered by it.

Hachette Audio US

Rich Dad Advisors: Tap Into Greatness

Sarah Singer-Nourie
Authors:
Sarah Singer-Nourie
Piatkus

The Golden Rules

Bob Bowman
Authors:
Bob Bowman

Since 2004 no Olympic athlete has received more international exposure than Michael Phelps. And by his side throughout this period has been his coach, Bob Bowman. The two men met when Phelps was just 11 years old. Bowman sensed that the kid had talent - lots of it - but he also knew that raw ability would take Phelps only so far. He would need a plan; a roadmap for success. Now, for the first time, Bowman reveals the philosophy that governs his approach to coaching both Phelps and other Olympic-calibre athletes, and provides a revealing look at what it takes to achieve greatness. His 10-step method consists of golden rules that anyone can apply to reach their goals in the personal or professional sphere.Writing in a candid and heartfelt style that is illuminated by spirited anecdotes from over the years coaching a very diverse group of athletes, Bowman will teach you how to get gold out of everyday by setting goals and getting motivated to achieve them. By following The Golden Rules, you will learn to visualise your goals, and that above all else, dedication to your training, your job or any area you are seeking to triumph in is paramount for success.

Nation Books

And the Weak Suffer What They Must?

Yanis Varoufakis
Authors:
Yanis Varoufakis

A #1 Sunday Times bestseller [UK] A titanic battle is being waged for Europe's integrity and soul, with the forces of reason and humanism losing out to growing irrationality, authoritarianism, and malice, promoting inequality and austerity. The whole world has a stake in a victory for rationality, liberty, democracy, and humanism. In January 2015, Yanis Varoufakis, an economics professor teaching in Austin, Texas, was elected to the Greek parliament with more votes than any other member of parliament. He was appointed finance minister and, in the whirlwind five months that followed, everything he had warned about,the perils of the euro's faulty design, the European Union's shortsighted austerity policies, financialized crony capitalism, American complicity and rising authoritarianism,was confirmed as the troika" (the European Central Bank, International Monetary Fund, and European Commission) stonewalled his efforts to resolve Greece's economic crisis. Here, Varoufakis delivers a fresh look at the history of Europe's crisis and America's central role in it. He presents the ultimate case against austerity, proposing concrete policies for Europe that are necessary to address its crisis and avert contagion to America, China, and the rest of the world. With passionate, informative, and at times humorous prose, he warns that the implosion of an admittedly crisis-ridden and deeply irrational European monetary union should, and can, be avoided at all cost.

Piatkus

My Warren Buffett Bible

Robert L. Bloch
Authors:
Robert L. Bloch

Nation Books

And the Weak Suffer What They Must? (INTL PB ED)

Yanis Varoufakis
Authors:
Yanis Varoufakis

A titanic battle is being waged for Europe's integrity and soul, with the forces of reason and humanism losing out to growing irrationality, authoritarianism, and malice, promoting inequality and austerity. The whole world has a stake in a victory for rationality, liberty, democracy, and humanism. In January 2015, Yanis Varoufakis, an economics professor teaching in Austin, Texas, was elected to the Greek parliament with more votes than any other member of parliament. He was appointed finance minister and, in the whirlwind five months that followed, everything he had warned about- the perils of the euro's faulty design, the European Union's shortsighted austerity policies, financialized crony capitalism, American complicity and rising authoritarianism- was confirmed as the troika" (the European Central Bank, International Monetary Fund, and European Commission) stonewalled his efforts to resolve Greece's economic crisis. Here, Varoufakis delivers a fresh look at the history of Europe's crisis and America's central role in it. He presents the ultimate case against austerity, proposing concrete policies for Europe that are necessary to address its crisis and avert contagion to America, China, and the rest of the world. With passionate, informative, and at times humorous prose, he warns that the implosion of an admittedly crisis-ridden and deeply irrational European monetary union should, and can, be avoided at all cost.

PublicAffairs

The Smartest Places on Earth

Antoine van Agtmael, Fred Bakker
Authors:
Antoine van Agtmael, Fred Bakker

The remarkable story of how rustbelt cities such as Akron and Albany in the United States and Eindhoven in Europe are becoming the unlikely hotspots of global innovation, where sharing brainpower and making things smarter- not cheaper- is creating a new economy that is turning globalization on its headAntoine van Agtmael and Fred Bakker counter recent conventional wisdom that the American and northern European economies have lost their initiative in innovation and their competitive edge by focusing on an unexpected and hopeful trend: the emerging sources of economic strength coming from areas once known as rustbelts" that had been written off as yesterday's story.In these communities, a combination of forces- visionary thinkers, local universities, regional government initiatives, start-ups, and big corporations- have created brainbelts." Based on trust, a collabourative style of working, and freedom of thinking prevalent in America and Europe, these brainbelts are producing smart products that are transforming industries by integrating IT, sensors, big data, new materials, new discoveries, and automation. From polymers to medical devices, the brainbelts have turned the tide from cheap, outsourced production to making things smart right in our own backyard. The next emerging market may, in fact, be the West.

Piatkus

Deep Work

Cal Newport
Authors:
Cal Newport
Piatkus

Deep Work

Cal Newport
Authors:
Cal Newport

Many modern knowledge workers now spend most of their brain power battling distraction and interruption, whether because of the incessant pinging of devices, noisy open-plan offices or the difficulty of deciding what deserves your attention the most. When Cal Newport coined the term 'deep work' on his popular blog, Study Hacks, in 2012, he found the concept quickly hit a nerve. Most of us, after all, are excruciatingly familiar with shallow work instead - distractedly skimming the surface of our workload and never getting to the important part. Newport began exploring the methods and mindset that foster a practice of distraction-free productivity at work, and now, in DEEP WORK, he shows how anyone can achieve this elusive state. Through revealing portraits of both historical and modern-day thinkers, academics and leaders in the fields of technology, science and culture, and their deep work habits, Newport shares an inspiring collection of tools to wring every last drop of value out of your intellectual capacity. He explains why mastering this shift in work practices is crucial for anyone who intends to stay ahead in a complex information economy, and how to systematically train the mind to focus. Put simply: developing and cultivating a deep work practice is one of the best decisions we can make in an increasingly distracted world.

Robinson

The Only Book You Will Ever Need on Branding

Michiel Maandag, Liisa Puolakka
Authors:
Michiel Maandag, Liisa Puolakka