Susan Scott - Fierce Conversations - Little, Brown Book Group

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    • ISBN:9780349417363
    • Publication date:01 Jun 2017
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    • ISBN:9781405511131
    • Publication date:13 Oct 2011

Fierce Conversations

Achieving success in work and in life, one conversation at a time

By Susan Scott

  • Paperback
  • £14.99

The master teacher of positive change through powerful communication, Susan Scott, wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:
*Overcome the barriers to meaningful conversations
*Express who you are and what you believe
*Confront tough issues with courage, confidence and sensitivity
*Overcome fear to get to the heart of the problem
*Inspire followers, attract believers and build visions that become reality
*Bring about real change through talking
*Encourage others to reveal their true opinions
Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.

Biographical Notes

Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.

  • Other details

  • ISBN: 9780749923976
  • Publication date: 21 Aug 2003
  • Page count: 288
  • Imprint: Piatkus
[Susan Scott is] the master teacher of positive change through powerful communication — Peter Neill, Executive Director, AT&T Wireless
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