Alan Fairweather - Little, Brown Book Group

Alan Fairweather



Alan Fairweather, The Motivation Doctor, spent a total of 23 years in sales, customer service and management. He worked in six different sales organisations as a Sales Engineer, Training Manager and Sales Manager. For the past eighteen years he has been running his own business as an international speaker in Asia, Europe, the US and the UK. Alan is also the author of How to Manage Difficult People and How to Be a Motivational Manager.
How To Books

How To Make Sales When You Don't Like Selling

Alan Fairweather
Authors:
Alan Fairweather

What you really need to succeed in business is customers. Everybody in your business needs to be constantly looking for them, because you'll always lose some through no fault of your own. But few people are naturally comfortable with selling - and not everyone has been trained to do so. This clear, memorable and easy to understand book contains practical information on how to do it right - and how to do it better if you are already doing it. It will show you how to: - DEVELOP YOUR SALES SKILLS FROM SCRATCH - MAKE CUSTOMERS COME TO YOU - MAKE A COLD CALL AND GET AN APPOINTMENT - MOTIVATE CUSTOMERS TO BUY USING 4 SIMPLE SALES STEPS - DEVELOP RELATED NETWORKING AND REFERRAL SKILLS Contents: Preface; 1. Keeping It Simple; 2. Getting into the Mindset; 3. Motivating People to Buy; 4. How to Sell Yourself; 5. Using the Proactive Approach; 6. Four Simple Sales Steps; 7. How to Deal with Resistence; Index, About the author.

How To Books

How to Manage Difficult People

Alan Fairweather
Authors:
Alan Fairweather

Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to:- Defuse and deal with difficult customers, both on the phone and face to face;- Manage problems with colleagues in the workplace, including a manipulative boss;- Handle difficult day-to-day interactions with any people we come into contact anywhere;- Identify and manage behaviours which can turn a person into a 'problem';Improve necessary listening and communication skills;- Increase self confidence and develop rapport building skills. This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you'll make your life a whole lot easier.

How To Books

How To Be A Motivational Manager

Alan Fairweather
Authors:
Alan Fairweather